I can help.
Technical documentation
Making complicated topics easier to understand is my passion. As a senior writer at a leading hardware and software company for over a decade, I created straightforward content describing technical product features for large businesses. By definition technical writing is complex, but understanding it doesn't have to be.
Help content
People who need help are coming to your content at their most frustrated, upset, and vulnerable. These are very difficult moments to learn how to do anything. I've spent years focusing on these readers and how they learn, and have a proven record of creating clear content that builds confidence and helps people get things done.
Content strategy
Executing a global content launch can be complicated, requiring tight collaboration between multiple teams. I can help you work through your content plans, whether they involve building a voice and style guide for your team, producing written material, creating videos, images, or designing animated elements.
Copy editing
For over a decade, I've been a writer and content strategist, but I've also mentored writers as an editor, built writing style guides to determine the voice of a large organization, and managed a team of writers to become better at what they do. I can review your work to make sure that it's not only accurate and clear, but also technically sound.
Check out my portfolio.
You can check out a PDF with samples of my work, including technical documentation, support content, and multimedia scripts at the button below. (It's password protected, so fill out the short form below for access.)
Let's do awesome stuff.
I'd love to help you and your organization live out your content dreams. Fill out the form below and let's chat!